On-Demand Delivery

Gas Delivery Kuwait. On-Demand Cylinder Delivery Mobile App

An on-demand app for ordering and tracking LPG cylinder deliveries across Kuwait — with live driver tracking that cut response times by 40%.

Gas Delivery Kuwait — On-Demand Cylinder Delivery Mobile App, mobile application for Kuwait Gas Co.

Overview

Kuwait Gas Co. wanted customers to order LPG cylinder deliveries from their phones and see exactly where their delivery was.

For the business, the same app needed to manage incoming orders and follow drivers in real time, so deliveries could be handled quickly and predictably.

  • Project typeMobile Application
  • ClientKuwait Gas Co.
  • TechnologiesReact Native, Firebase, Google Maps API
  • Timeline4 Months
  • Year2023

The challenge

Real-time GPS tracking only works if location updates keep arriving. Across Kuwait, connectivity varies, and the tracking had to stay reliable in areas where the signal drops.

The audience was also broad. The ordering experience had to be simple enough for a diverse range of users to place an order without help.

Goals

  • Let customers order cylinder deliveries in a few taps
  • Show live driver location from dispatch to doorstep
  • Keep tracking reliable in areas with variable connectivity
  • Give the business clear order management
Source code on a developer’s screen
A mobile app in use on a smartphone

Our approach

We built the app in React Native, giving one codebase for both iOS and Android, so customers could use whichever phone they already had.

Live tracking combines Firebase for real-time data with the Google Maps API for location and mapping. We designed the tracking around variable connectivity rather than assuming a perfect signal, so the customer's view keeps following the driver as updates arrive.

On the interface side, we kept the ordering flow short and clear. With such a varied user base, every extra step or unclear label costs orders, so simplicity was a design requirement, not a nice-to-have.

The whole product was delivered in four months.

Key decisions

  • One app for both platforms. React Native meant customers could order on whichever phone they already owned, from a single codebase.
  • Tracking designed for real conditions. Location updates were built to cope with variable connectivity instead of assuming a perfect signal.
  • Fewer steps, more orders. For a broad audience, a short and obvious ordering flow matters more than extra features.

What we built

  • On-demand orderingOrder an LPG cylinder delivery from the app.
  • Real-time driver trackingCustomers follow their delivery live on a map.
  • Order managementThe business manages incoming orders and deliveries in one place.
  • Simple, accessible interfaceA short ordering flow designed for a diverse range of users.
  • iOS and AndroidOne React Native codebase for both platforms.
A product team planning work together

The results

Gas Delivery Kuwait launched successfully and reached thousands of active users.

With orders and drivers visible in real time, average delivery response time fell by 40%.

40%Faster average delivery response time
1000sActive users after launch
4 monthsFrom start to launch

Tech & delivery

Gas Delivery Kuwait was designed and built by the Prognesoft team over 4 months, following our process: discovery, architecture and design, development and testing, then launch and support.

React NativeFirebaseGoogle Maps API

Have a similar project?

Delivery, logistics and field-service businesses live or die on response times. If you need customers to order easily and see exactly where their driver is, we can build the app, the tracking and the order management behind it.

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